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Class Schedule
Updated 25 August 2010
The ATPCO Product Training Department is pleased to announce the 2010 training classes to be conducted in our classrooms in Washington, DC, USA, London, UK, and Singapore. Courses in São Paulo, Brazil, will be announced shortly.
In 2010, ATPCO will offer each organization six training seats per calendar year at a discounted rate of USD 515 per seat. This discount applies only to classes sponsored by ATPCO. Please review ATPCO's Training Class Rates and Cancellation Policy.
Click here for a pdf print version of the schedule
All classes are scheduled for 0900 to 1700 local time.
| Date |
Location |
Status |
Price |
| 11–14 OCT 2010 |
London |
Open |
USD 1000 |
| 27–29 SEP 2010 |
Singapore |
Cancelled |
USD 700 |
| 18–20 OCT 2010 |
London |
Waitlist |
USD 700 |
| 08–10 NOV 2010 |
Washington |
Open |
USD 700 |
| 30 SEP 2010 |
Singapore |
Cancelled |
USD 300 |
| 21 OCT 2010 |
London |
Open |
USD 300 |
| 11 NOV 2010 |
Washington |
Open |
USD 300 |
| TBD |
|
|
USD 700 |
| 06–10 SEP 2010 |
London |
Open |
USD 1000 |
| 04–08 OCT 2010 |
Washington |
Open |
USD 1000 |
| 08–12 NOV 2010 |
London |
Open |
USD 1000 |
| 04–08 OCT 2010 |
Washington |
Open |
USD 1000 |
| 13–17 SEP 2010 |
London |
Waitlist |
USD 1000 |
| 11–15 OCT 2010 |
Washington |
Open |
USD 1000 |
| 15–19 NOV 2010 |
London |
Open |
USD 1000 |
| 16–20 AUG 2010 |
Beijing |
Waitlist |
USD 1000 |
| 25–29 OCT 2010 |
Washington |
Open |
USD 1000 |
| 23–26 AUG 2010 |
Beijing |
Waitlist |
USD 1000 |
| 20–23 SEP 2010 |
Singapore |
Cancelled |
USD 700** or 1000 |
| 27–30 SEP 2010 |
London |
Waitlist |
USD 700** or 1000 |
| 20–24 SEP 2010 |
London |
Open |
USD 1000 |
| 18–22 OCT 2010 |
Washington |
Open |
USD 1000 |
| 13–17 SEP 2010 |
Singapore |
Cancelled |
USD 1000 |
| 04–08 OCT 2010 |
London |
Open |
USD 1000 |
| 01–05 NOV 2010 |
Washington |
Open |
USD 1000 |
* The Branded Fares training class takes places on Day 4 (Thursday) of the Optional Services class. Students may register for the three-day Optional Services class only (USD 700), the one-day Branded Fares class only (USD 300), or the combined four-day Optional Services and Branded Fares class (USD 1000).
** Customers may attend only the first two days of class if they are solely interested in learning how to instruct RBDs for ATPCO to code.
Space is limited. Please return the ATPCO Training Registration Form as soon as possible to reserve your space. Upon successful registration, participants will be sent course information including a syllabus, agenda, and local hotel accommodations.
The courses described here can also be tailored to your unique training and development needs and delivered at the locations and times of your choice. This is a cost-effective and timely alternative for training a group of staff members. Please contact ATPCO’s Product Training Department to learn more about remote training classes.
Contact: Shauna Koca at 703-471-7510 ext. 1322, e-mail dtrain@atpco.net or skoca@atpco.net
Service Fees—USD 1000
In support of ATPCO's Service Fees product, this course will facilitate participants in remotely entering fuel, insurance, and ticketing fee data. These new records will automate the data collection, distribution, and pricing of fuel and insurance fees (YQ/YR) and ticketing fees. After attending this course, participants will
- Identify the purpose, benefits, assumption, data security, and subscriptions processing of the YQ/YR Service Fees and Ticketing Fees record.
- Identify the difference between a surcharge in Category 12 and a YQ/YR Service Fee.
- Access and update the Services records in FareManager.
- Identify the values and fields on the various Services screens.
- Identify the purpose of and how to view the Concurring Screen and Carrier Application table for YQ/YR.
- Identify and apply the coding conventions that have been approved by the Service Fees Working Group.
Participants: Personnel responsible for implementing pricing decisions
Prerequisites: FareManager 100 or 101
Optional Services—USD 700
The automated ATPCO Optional Services product, part of the ATPCO Service Fees portfolio, allows carriers to offer their supplementary flight and non-flight services such as meals and beverages, in-flight entertainment, wheelchairs, oxygen, lounge access, and unaccompanied minor fees to their customers across all distribution channels. Participants in this course will be able to search, view, create, and modify Optional Services by learning the three record types: Services (Record S5), Provisions (Record S7), and Concurrence (Record S6). The Optional Services solution allows carriers and vendors to reduce costs by automating existing services, establishing pricing consistency for existing non-automated service fees, and generating new revenue streams.
Participants: Personnel responsible for implementing pricing decisions
Prerequisites: None
Branded Fares—USD 300
The automated ATPCO Branded Fares product, part of the ATPCO Service Fees portfolio, allows carriers to organize their fares into commercially recognizable brands, identify the tier (rank) of each brand and identify the distinct service features associated with each. Participants in this course will be able to search, view, create, and modify Branded Fares (Record S8). The Branded Fares solution, when used in conjunction with Optional Services supports the ability to effectively communicate your service features and fare programs to your customers, ensure consistent results across all distribution and sales channels, and increase your yield and bookings.
The Branded Fares training class takes places on Day 4 (Thursday) of the Optional Services class starting in May 2009. Students may register for the three-day Optional Service Fees class only (USD 700), the one-day Branded Fares class only (USD 300), or the combined four-day Optional Service Fees and Branded Fares class (USD 1000).
Participants: Personnel responsible for implementing pricing decisions
Prerequisites: Optional Services
Analyzing Market Changes in GFS–USD 700
You may already know GFS as the tool to package and process new, revised, and canceled fares and fare-related information for distribution and government approval. But did you know it is also the source for monitoring the hundreds of thousands of fare and rule changes with tools that transform these volumes of data into information? Its advanced analysis features can improve the decision process necessary to achieve targeted results.
This class will teach participants how to leverage the FareManager GFS features, which are designed to facilitate quick comparisons of different carriers' fare products by component within and across markets and to analyze changes in text.
Focus topics will include competitive monitoring using customized market tables to analyze all fare, rule, and footnote activity. Participants will be given an overview on how to analyze markets using Fast Track, Fare Alignment, and MarketView’s comprehensive display of current market fares, which can include data from Web fares, and using the industry’s most comprehensive historical fare and rule data.
Participants: Decision support personnel
Prerequisites: None
FareManager 100—USD 1000
Participants in FareManager 100 will acquire the skills to implement a basic pricing decision for international fares. Participants will learn how to use the FareManager GFS tool for basic monitoring and analysis of pricing initiatives and to distribute data to pricing systems. Additionally, participants will learn to use the Fares system to view fares, create new fares, and increase or reduce existing fares. They will also learn how to create a Fare Basis Code and determine the correct Fare Type. Viewing maps and restrictions using the FareManager Routings tool is introduced. Finally, participants will learn how to code footnotes to modify a fare's Travel and Sales Restrictions.
Participants: Personnel responsible for implementing pricing decisions and who are new users of ATPCO input systems
Prerequisites: None
FareManager 101 (US/CA Domestic Focus)—USD 1000
Participants in FareManager 101 will acquire the skills to implement a basic pricing decision for US/CA domestic fares. Participants will learn how to use the FareManager GFS tool for basic monitoring and analysis of pricing initiatives and to distribute data to pricing systems. Additionally, participants will learn to use the Fares system to view fares, create new fares, and increase or reduce existing fares. Viewing maps and restrictions using the FareManager Routings tool is introduced. Finally, participants will learn how to code footnotes to modify a fare's Travel and Sales Restrictions.
Participants: Personnel responsible for implementing pricing decisions for US/CA markets
Prerequisites: None
Additional classes will be published based upon customer demand. Please contact the Training Department at dtrain@atpco.net to inquire about dates for this class.
FareManager 200—USD 1000
Building on FareManager 100 or 101, participants in FareManager 200 will acquire the skills to implement more complex pricing decisions for fares. The foundations for how to code fare rules and fare classes are introduced, including the rule record structures, the sequencing hierarchy, and universal fields. Add-Ons and Constructed fares are introduced. Participants will practice using the Fares system to reduce or increase fares to react to competitors' sales initiatives. Participants will also upload fares and add-ons to a batch and download fares from ATPCO's database. The concepts of double-leveling and cancel/adding of fares are explained and practiced. Participants will learn how to create rule restrictions for Eligibility, Day/Time Application, Seasonality, Rule Title and Application, and Advance Reservations and Ticketing. Participants will learn how to create rule and footnote provisions using the GFS Copy/Paste tool. Finally, participants will learn how to create, modify, edit, and update routing maps and restrictions using the FareManager Routings tool.
Participants: Personnel responsible for implementing pricing decisions
Prerequisites: FareManager 100 or 101
FareManager 300—USD 1000
Building on the knowledge and skills acquired in FareManager 100/101 and 200, this course will teach participants how to use FareManager to create rules categories for Flight Applications, Stopovers, Transfers, Surcharges, Penalties, Discounts, Minimum/Maximum Stay Requirements, and Blackout Dates. Additionally, participants will learn how to view Record 0 provisions, correct embedded segments, and advanced stringing logic concepts. Finally, participants will learn how to use rules Special Maintenance to copy rules, cancel rules, and change batch effective dates.
Participants: Personnel responsible for implementing pricing decisions
Prerequisites: FareManager 100 or 101and 200.
Completion of this course satisfies the pre-requisite to attend the specialized course Automate Your Voluntary Changes and Refunds and FareManager 400.
FareManager 400—USD 1000
Building on the knowledge and skills acquired in FareManager 100/101, 200, and 300, this course will teach participants how to code the rules categories for Combinations, Accompanied Travel, Sales Restrictions and Security for Private data, Ticket Endorsements, and Higher Intermediate Point. Additionally, participants will learn how to use category and rule templates and mass updates to create fare restrictions. Finally, participants will learn about G30 Data Distribution, G33 Partner Security, and problem resolution.
Participants: Personnel responsible for implementing pricing decisions
Prerequisites: FareManager 100 or 101, 200, and 300
Coding Reservation Booking Designators—USD 700* or 1000
IATA has endorsed ATPCO as the single source provider of RBD data in the airline industry. This course will give participants the skills necessary to distribute their Reservation Booking Designators (RBDs) using ATPCO's Automated Rules product. After the first two days of class, participants will be able to perform the following in order to view RBDs online and instruct ATPCO to code RBDs:
- Identify booking code exceptions
- Determine default booking codes
- Determine processing methods for nonconcurring carriers
- Identify the preferred method of instructing RBDs
- View RBDs online in the Government Filing System
- Use the RBD search tool
During the second part of the week, days 3-5, customers who wish to perform RBD changes remotely will learn to code using the Automated Rules product.
* Customers may attend only the first two days of class if they are solely interested in learning how to instruct RBDs for ATPCO to code.
Participants: Personnel responsible for implementing pricing decisions; revenue management
Prerequisites: FareManager 100 or 101
Creating Negotiated Fares–USD 1000
This class will teach participants how to code Negotiated Fares contracts. Participants will learn how to read and interpret ATPCO input screens in order to audit and monitor for accuracy. The course will focus on teaching Categories 25 and 35, including how to input ZED (zonal employee discount) fares. We anticipate that participants will be able to return to their offices and code their own Negotiated Fares contracts.
Participants: Personnel responsible for implementing Negotiated Contracts and Fare By Rule pricing decisions
Prerequisites: FareManager 100 or 101 and 200 courses
Automate Your Voluntary Changes and Refunds–USD 1000
Approximately 10% of all tickets issued are presented at least once for a change, and the average revenue collection is USD 160 per ticket. Also consider that, on average, it takes 20 minutes to process a reissue transaction. Once you have finished your calculations, register to attend Automate Your Voluntary Changes and Refunds! This class will teach participants the benefits of automating their reissue and refund processes using ATPCO’s Automated Rules product. Just think: no more manual calculations! Participants will learn how to create and maintain voluntary changes and refunds. We anticipate that participants will be able to return to their offices and begin to code Category 31 (Voluntary Changes), and understand the purpose and benefit of Category 33 (Voluntary Refunds) and its relationship to Category 31.
Participants: Personnel responsible for implementing pricing decisions
Prerequisites: FareManager 100 or 101, 200, and 300 classes
