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Industry spotlight: Emergency flexibility for conditions on existing tickets

02 June 2020
02 June 2020

You can now watch the industry spotlight webinar on the solution for emergency flexibility for conditions on existing tickets, featuring Amadeus, Sabre and Travelport. 

Industry partners have rallied around quick solutions for airlines, channels, and passengers to respond to the current industry crisis.  On 2 June, ATPCO hosted three channels to discuss one such solution for use in emergency and major incidents only, "Emergency flexibility for changes to fare rule conditions on existing tickets." This solution offers each airline the ability to amend change and refund provisions on previously issued tickets to offer passengers flexibility during extraordinary events like COVID-19. 

Representatives from Amadeus, Sabre, and Travelport provided updates on their readiness and engagement on this industry solution which was adopted by the industry on 7 June 2020.  A panel of ATPCO experts from the product and training teams are available for questions about the solution. 

Listen to a recording of the webinar to make sure you’re comfortable implementing this solution, which is a win for the whole industry. 

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