Jonathan joined ATPCO from Routehappy, which was acquired in 2018. Building upon over 20 years’ experience in the aviation industry, Jonathan leads all commercial activities. He is focused on developing a more agile commercial process at ATPCO to accelerate adoption of our strategic objectives: Retailing, NDC, and Offer Management. With a passion for helping airlines de-commoditize flight shopping to get the right products in front of consumers, Jonathan spent 15 years selling in-flight entertainment and connectivity to airlines. He is also a reformed lawyer, having earned his Doctorate in Law from Louis D. Brandeis School of Law at the University of Louisville.

Appearance

23 September 2020 @ 11:00 EDT

PANEL: How will the pandemic impact the distribution landscape and what will be the strategies going forward?

• What impact will the crisis have on travel distribution and the development of NDC?
• Why personalisation and direct engagement will become essential to the recovery? 
• How do we plan in a more agile way to ensure that we come out of this crisis in a better shape? 
• Is this the time to accelerate your NDC strategy?

24 September 2020 @ 08:50 EDT

PANEL: How can airlines find retail growth in a time of survival?

• How can airlines use this crisis to reimagine their digital customer journeys?
• What are the technologies that will provide us with a more complete retail experience?
• How will long lasting changes in the industry impact the retailing experience?
• Why will retailing at an increasingly personal level will become essential?