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The Foundation Newsletter

Issue 1

Adapt quickly to support changes on existing tickets

Airlines have been seeking flexibility to allow for longer ticket validity periods so they can relax restrictive terms for already-issued tickets. Only rule conditions that were in effect when the ticket was issued can be used on existing tickets, but the market need has changed. There is now an automated way to apply current or new voluntary changes and refunds data to previously issued tickets.

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Make baggage policies clear and simple for all

Displaying complex baggage policy rules can be a difficult challenge to keep up with, especially for sales channels. In order to help solve this issue, new rich content for baggage can help provide fliers with a better travel experience, rather than one that surprises them at the check-in counter with unexpected costs.

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